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Shipping Policy for Perfumania USA

Effective Date: April 9, 2026

Thank you for shopping with Perfumania USA. Below is our shipping policy to ensure a smooth and transparent delivery experience.

1. Order Processing Time

  • Orders are processed within 2 - 4 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Times

  • Standard Shipping (USA): 12 - 18 business days
  • Delivery times may vary depending on your location and carrier delays.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • We may offer free shipping promotions from time to time.

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Please allow 24 - 48 hours for tracking updates to appear.

5. Delays & Issues

  • Perfumania USA is not responsible for delays caused by carriers, weather, or incorrect shipping information provided by the customer.
  • If your package is significantly delayed, please contact us for assistance.

6. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages marked as “Delivered.”
  • If this occurs, please contact the shipping carrier directly or reach out to us for support.

7. Incorrect Address

  • Please ensure your shipping address is correct at checkout.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Contact Us

If you have any questions about your order or shipping, please contact us:

Perfumania USA

Email: support@perfumainausa.com